Privacy Policy

Effective Date: September 18, 2024

At Neputer Ecommerce, we are committed to protecting the privacy and security of our customers and visitors to our website, https://ecommerce.neputer.com.np. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal information is handled properly.

1. Information We Collect

When you visit or make a purchase from our site, we collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information (e.g., credit card details).
• Order Information: We collect details about the products you purchase, order number, and purchase history.
• Device Information: Information about your device (such as IP address, browser type, and cookies) is collected automatically when you visit our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, manage our shopping cart, and analyze site usage.

2. How We Use Your Information

We use your information to:

• Process your orders and manage your account.
• Communicate with you regarding your order status, promotions, and updates (with your consent).
• Improve our website and service offerings.
• Prevent fraud and secure transactions.
• Comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party companies that assist us in operating our website, processing payments, shipping products, and analyzing site performance.
• Legal Obligations: We may disclose your information if required by law or to protect our rights and comply with legal processes.

We do not sell your personal information to third parties.

4. Data Security

We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data under certain circumstances.
• Opt-out: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

6. Cookies

We use cookies to provide you with a personalized shopping experience, keep track of your cart, and analyze website performance. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Neputer Ecommerce

[email protected]